With the KNVEY digital experience platform, Trane Technologies brought a success story database to their sales channel leads.
Records of Trane’s successes lived in paper trails and isolated online sources, leaving Trane sales teams with limited tools to build customer confidence during the sales process.
A workflow drives content to the right subject matter experts within the organization for input, review, and approval.
The KNVEY digital experience platform was integrated with the Trane single-sign-on system to create a seamless account management experience.
Trane leverages KNVEY Analytics, tracking traffic and user events, and generating custom reports to monitor the data that matters most to the organization.
Trane’s customers are presented with an effortless and informative brand experience, resulting in a better conversion rate and an effective sales funnel.
Trane used KNVEY to build a white-labeled database site, full of powerful project references and searching, filtering and reporting capabilities.
Now, Trane teams all across the North American market can leverage the hundreds of projects in the Trane sales database to educate and demonstrate expertise to customers.
KNUT provides ongoing support and maintenance of the Trane implementation of the KNVEY digital experience platform, including the development of training materials and new functionality.