The KNVEY digital experience solution empowers Digi to be responsive to each of their audiences and meet their paramount brand promise to be “partner” with customers.
A seasoned proprietary platform left Digi managing a hurdled process to deliver helpful product resources to customers.
KNVEY was seamlessly integrated with Digi's CRM and CMS systems.
Digi built a custom tag architecture to best support their user’s asset search experience.
A workflow drives pages to the right SMEs for input and approval.
After leveraging KNVEY, Digi International delivered multiple document and asset management applications to their Support site customers and partners.
Users easily search and filter to locate the right documents.
Digi quickly uploads and groups assets to dynamically generate pages.
Customers can find and download their assets in fewer clicks- and 60% faster.